ViveReply was born from a simple observation: Shopify merchants were losing millions in revenue to abandoned carts and silent customers — while existing tools offered nothing but basic chatbots and manual email blasts. We built the platform we wished existed.
Our Mission
"To give every Shopify merchant — from a solo founder in Dhaka to a scaling brand in Dubai — the same AI-powered customer engagement infrastructure that enterprise retailers have."
— ViveScript Solutions founding team
Four principles guide every product decision, hiring choice, and customer interaction at ViveReply.
Every feature we ship starts with one question: does this help a merchant's customer get a better experience? We optimize for the end consumer, not just the merchant dashboard.
We publish our pricing, data practices, and security posture openly. No hidden fees, no dark patterns, no locked-in contracts. What you see is what you get.
Our sub-1-second AI response time is not a marketing claim — it is a hard engineering constraint we build every system around. Fast replies convert. Slow replies lose customers.
From Dhaka to Dubai, São Paulo to Seoul — our platform handles multi-language, multi-timezone, and multi-currency commerce from day one. Global is not an afterthought.
From a side project to a platform trusted by merchants in 38 countries.
ViveScript Solutions LLC founded in the US with a mission to bring enterprise-grade AI automation to independent Shopify merchants.
Private beta launched with 50 Shopify merchants. Cart recovery system deployed, recovering $180,000 in the first 90 days.
Official Meta Cloud API integration shipped, enabling real WhatsApp Business messaging at scale. First international merchants onboarded from UAE and Bangladesh.
Rebuilt the retrieval-augmented generation engine with live Shopify catalog sync. Response accuracy improved to 99.2%. Response latency dropped below 1 second.
Merchants across 38 countries actively using ViveReply. Arabic and Bengali localization launched. Shopify App Store listing approved.
Over 1,200 active stores, 14M+ AI replies delivered, and $2.4M+ in recovered cart revenue. Building the future of conversational commerce.
Start your free trial today — no credit card required. Or get in touch if you want to learn more about what ViveReply can do for your specific store.