Frequently Asked Questions (FAQ)
What is ViveReply?
ViveReply is a professional AI chatbot platform built for businesses. It allows you to create AI-powered chat widgets that automate customer support via transparent workflows (like n8n), giving you full control over logic and costs.
Is this a replacement for humans?
No. ViveReply is designed to handle repetitive and high-volume inquiries so your team can focus on complex, creative tasks.
How is AI usage limited?
Usage is based on your subscription plan. Each tier has a specific monthly message limit. We are transparent about these limits so your costs remain predictable.
Is my data used to train models?
No. We do not use your private business data or customer message history to train ViveReply's AI models. Your data belongs to you.
What happens if I exceed message limits?
We'll notify you when you're close to your limit. Once reached, your chatbot may temporarily stop responding until you upgrade or the next billing cycle begins. We do not charge hidden overage fees.
Can I cancel anytime?
Yes. You can cancel your subscription from your dashboard at any time. You will continue to have access to features until the end of your current billing period.
Is this suitable for small businesses?
Absolutely. ViveReply is built with affordability in mind. Our pricing allows small businesses to access enterprise-quality AI services without enterprise-level costs.
How do you keep pricing affordable?
By focusing on practical utility and efficient open-source philosophies, we cut out unnecessary overhead. We pass those savings on to you.