ViveReply
Ecosystem

Connect every channel. Automate everything.

ViveReply is built to plug into the tools you already rely on — from Shopify and WhatsApp to Google Sheets and OpenAI — so you can launch without rebuilding your stack.

Ecommerce Platform

Shopify

Core

Official Shopify App — one-click OAuth install. Syncs orders, products, customers, and fulfillments in real time via 14 webhook topics.

Messaging Channels

WhatsApp Business

Core

Official Meta Cloud API. Send and receive rich messages, images, and interactive buttons. Full template management included.

Facebook Messenger

All plans

Connect your Facebook Page inbox to ViveReply. AI replies, handovers, and broadcasts all managed from the unified inbox.

Instagram DM

Growth+

Automate Instagram Direct Message responses for comments, story mentions, and DMs linked to your Shopify catalog.

Telegram

Growth+

Deploy a Telegram bot that handles customer queries, order lookups, and cart recovery flows — fully automated.

Live Chat Widget

All plans

Embeddable JavaScript widget for your storefront. Customizable colors, trigger rules, and agent-handover support.

Email

Growth+

Parse inbound customer emails, generate AI replies, and trigger cart recovery email sequences with deep-linked checkout URLs.

Payments & Billing

Stripe

Platform

Powers ViveReply subscription billing. Merchants are billed via Stripe with transparent invoicing and instant plan changes.

Shopify Payments

Coming Q3 2026

Native Shopify billing integration for merchants who prefer subscription charges within their existing Shopify admin.

Data & Productivity

Google Sheets

Growth+

Sync conversation logs, lead data, and analytics into a Google Sheet. Perfect for teams who manage reporting in spreadsheets.

Zapier

Coming Q4 2026

Connect ViveReply events to 6,000+ apps via Zapier. Trigger automations when a cart is recovered, a lead qualifies, or an agent escalates.

AI & Intelligence

OpenAI GPT-4o

Core

Powers contextual reply generation for customer queries. Runs isolated inference — your store data is never used for public model training.

Google Gemini

Scale

Optional LLM backend for merchants who prefer Google-hosted AI. Switchable from the dashboard without any code changes.

Missing an integration?

We ship new integrations every quarter based on merchant demand. If you need a specific platform or API connected, let us know and we will prioritize it.